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www.commercialpoultry.co.uk :: Help and Contact

Help and Contact

Terms & Conditions
Terms of Business

Please note - all our prices are for UK Mainland ONLY

General Conditions.

1. Goods pass to the buyers sole risk upon delivery. All goods remain the property of www.commercialpoultry.co.uk until paid for in full. Any complaints regarding shortage or damage must be made in writing to www.commercialpoultry.co.uk within 3 working days of receipt of goods.

2. All work is guaranteed against defective materials or poor workmanship with free replacement of the defective component or section only upon receipt of the defective goods or component returned to us at customers expense for a period of 6 months. (Please see note 5 below)  It is a condition of this guarantee that our staff, agents or suppliers be allowed reasonable access to inspect any defective goods.

3. Any order, once commenced cannot be cancelled and deposits and monies received will be retained to help offset any expense involved. Time is not the essence of the contract. All credit card transactions are processed at the time of ordering unless a written arrangement has been made to process the funds at a later date. Refunds will not exceed the invoice value of returned goods. No other consideration will be entertained. Refunds will be made by cheque or credit card transfer. No cash refunds will be given. The customer has the option of accepting a credit note to the value of the refund if so desired.

4. The customer or his agents are responsible for the suitability of the goods ordered.

5. Specifications are not binding as to exact detail or of materials used. We reserve the right to amend a specification or design or alter the price of a product without notice. We reserve the right to use substitutes of equal quality in the event of original items being unobtainable from our normal suppliers.
Goods will be invoiced at the price ruling on the date of dispatch

6. The customer or his agent are responsible for any Planning Application, Building regulation approval, licence, or Government Approval or regulatory approval that may be required. Any opinion or advice given by www.commercialpoultry.co.uk or its agents is for information only and not a statement of fact. Any design drawing or sketch provided by www.commercialpoultry.co.uk or its agents are the property and copyright of www.commercialpoultry.co.uk for their full commercial and intellectual use unless permission in writing to the contrary has been given by www.commercialpoultry.co.uk.

7. No claim in respect of damage of goods done by hired contractors or delivery vehicles will be entertained unless operated by our own employees. Goods will be delivered as close as the delivery driver is possible to drive and help should be available at no cost to www.commercialpoultry.co.uk for offloading if required.

8. Payment of a deposit or placing of an order indicates acceptance of the above terms. These Terms of Business do not affect your statutory rights


Cookies are small amounts of information which we may store on your computer.

Unless you have indicated your objection when disclosing your details to us at the checkout, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site. Please also see our Privacy Policy

If you are in any way concerned about this aspect of our website, please contact us at sales@commercialpoultry.co.uk or phone +44(0) 1531 630091

Explanation of the cookies used within this website which are transferred to your computer

Cookie Name

last_ visit

Privacy and Cookie Policy

This Privacy and Cookie Policy has been created by Commercialpoultry.co.uk. This policy pertains directly to the Commercialpoultry.co.uk website. This Policy is produced to demonstrate our firm commitment to protecting your privacy on our site.
Please note: this is our initial policy and what we see as the first stage of achieving privacy compliance for all visitors to our site. There is a degree of confusion currently around what is considered consent for cookies and this is likely to be the case for a little while yet.

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies.
They cannot be used to identify you personally. These pieces of information are used to improve services for you through, for example: enabling a service to recognise your device so you don't have to give the same information several times during one task recognising that you may already have given a username and password so you don't need to do it for every web page requested measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

If you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings (please be aware that restricting cookies may impact on the functionality of our website):

If you have any further questions about our use of cookies please email us at admin@Commercialpoultry.co.uk.

Shopping cart / transactional areas
There are some areas of our site that make use of shopping carts or forms technology which at times have to make use of cookies - the ones used on a permanent basis are detailed in the cookies table. From time to time we may add functionally to our site e.g. surveys, comparisons etc., and these often come from 3rd parties we will endeavour to ensure full disclosure of any cookies are made.

Areas of the site requiring a login
Accepting the use of login functionality, without exception, you must explicitly agree to the setting of specific cookies, which allow this area to function. The cookies in use for secure areas are provided within the terms and conditions of use for the appropriate area.

Local Shared Objects (Flash cookies) Some of our pages include videos embedded from YouTube, which uses the Adobe Flash Player. To improve user experience, Local Shared Objects - or Flash cookies as they are commonly known - are employed to provide features such as auto-resume and for saving your preferences. Flash cookies are stored on a user's terminal much the same as cookies are, however it is not possible to manage them at browser level in the same way.

We will endeavour to identify all cookies used within our website which may be stored on your local computer

Information Collection and Use

Commercialpoultry.co.uk will not collect Personal Identifiable Information (PII) from people who browse our website.

External Links
The Commercialpoultry.co.uk website may contain links to websites not owned or controlled by Commercialpoultry.co.uk and we are not responsible for the privacy practices or the content of such web sites. We encourage you to carefully review the privacy and terms of use policies of each respective linked site individually before offering any of your personal information.

About Children

Our site is not directed to children under 13. Children under 13 MUST not submit personal information to any of that Commercialpoultry.co.uk websites. Commercialpoultry.co.uk itself will not knowingly collect personal information from children under the age of thirteen.

Any questions regarding privacy can be addressed to sales@commercialpoultry.co.uk

www.commercialpoultry.co.uk is part of the www.japangarden.co.uk group
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